Thank you for shopping with us. We take great pride in our products and craftsmanship, and we hope you are delighted with your purchase.

For hygiene reasons, and because jewellery is considered a personal item, we are unable to accept returns or exchanges once the order has been shipped, except where required by law. Please review your order carefully before completing your purchase.

In the unlikely event that your item arrives damaged, please contact us within 48 hours of receiving your order. Include your proof of purchase, a brief description of the issue, and clear photos or a short video of the damaged item. We will review your case and work with you to resolve the issue promptly.